Understanding Our Return Policy
Last updated October 9, 2024
Understanding Our Return Policy
At Wolf & Badger, we strive to make your shopping experience as enjoyable as possible. However, we understand that sometimes items may not meet your expectations. To facilitate an easy and transparent return process, we have established a comprehensive return policy.
Our return policy is designed to give you peace of mind while shopping with us. Here, we outline the key elements of our return policy, including the time frame for returns, conditions for items, and easy steps to initiate a return.
Key Elements of Our Return Policy
We want you to be 100% satisfied with your purchase. Therefore, we offer a flexible return policy:
- You have 28 days from the date of delivery to return your items.
- Item(s) must be unworn, unwashed, and in their original packaging with all tags attached.
- Please note that some items, such as sale items or personalized products, may be non-returnable.
How to Initiate a Return
If you wish to return an item, simply follow these easy steps:
- Log in to your Wolf & Badger account.
- Navigate to the 'Orders' section and select the order containing the item(s) you wish to return.
- Choose the item(s) for return and follow the prompts to request a return label.
- Print the return label and affix it to your package.
- Pack the items securely, including your original invoice and any other documentation.
- Drop the package off at the designated shipping location as indicated on the return label.
Once we receive your return, we will process it within 5-7 business days. After the inspection, you will be notified via email whether your return has been approved.
Final Thoughts
Shopping at Wolf & Badger should be a delightful experience, and we hope our return policy reflects our commitment to customer satisfaction. If you have any questions about the return process or need further assistance, please do not hesitate to reach out to our customer service team.We appreciate your understanding and look forward to serving you again!