Live Chat with Support
Last updated July 12, 2024
Live chat provides real-time assistance and is available during our support team's business hours. Follow the steps below to start a live chat session with one of our support agents.
How to Initiate Live Chat
- Step 1: Log in to your Albert account.
- Step 2: Navigate to the "Support" section in the main menu.
- Step 3: Click on "Live Chat" to open the chat window.
- Step 4: Fill in the pre-chat form with your details and issue.
- Step 5: Click "Start Chat" to begin your session.
- Step 6: Wait for a support agent to join the chat and assist you.
By following these steps, you can quickly connect with our support team and get the help you need. If live chat is unavailable, please consider using our email support or submitting a support ticket.
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