How to Reach Our Support Team
Last updated July 12, 2024
If you need assistance with your Albert account or have any questions, our support team is here to help you. Follow the steps below to get in touch with us:
Steps to Contact Support
- Step 1: Log in to your Albert account and navigate to the dashboard.
- Step 2: Click on the "Help" or "Support" option located in the main menu or at the bottom of the page.
- Step 3: Choose the "Contact Us" option from the help menu.
- Step 4: Fill out the support request form with your details and a brief description of your issue.
- Step 5: Submit the form and you will receive a confirmation email with your support ticket number.
- Step 6: Our support team will review your request and get back to you as soon as possible.
For urgent issues, you can also reach us through our live chat feature during business hours.
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