Contacting Indigo Customer Service
Last updated July 25, 2024
Have a question about your order, need assistance with a return, or have a general query about Indigo's products or services? Indigo's customer service team is here to help.
Contact Options
- Live Chat: The quickest way to connect with customer service is through their Live Chat feature. Look for the "Chat with Us" button on their website or mobile app.
- Phone: Call Indigo's customer service hotline at the number provided on their website or mobile app.
- Email: Send an email to the customer service address provided on their website.
- Social Media: Reach out to Indigo through their social media channels, such as Facebook, Instagram, or Twitter, for assistance.
Preparing for Your Contact
- Gather Information: Before contacting customer service, have your order number, email address used for purchases, or any other relevant details ready.
- Describe Your Issue Clearly: Be concise and specific when describing your issue or question.
- Be Patient: Customer service representatives are typically busy, so be patient as they respond to your request.
Customer Service Hours
- Online Chat: Live Chat hours are usually available during regular business hours.
- Phone: Phone support hours are often available during extended business hours.
- Email: Emails are typically responded to within a reasonable timeframe, although it may take longer than other methods.
Helpful Resources
- FAQ Section: Indigo has a comprehensive FAQ section on their website, which might provide helpful answers to common questions.
- Help Center: Their online help center offers articles and tutorials to guide you through various topics.
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