How to Initiate a Return
Last updated October 1, 2024
How to Initiate a Return
At Beyoung, we strive to provide our customers with high-quality products that meet their expectations. However, if for any reason you are not satisfied with your purchase, we have a convenient return process to ensure that you can initiate a return smoothly. This article will guide you through the steps to successfully initiate a return.
General Return Policy
Before initiating a return, please familiarize yourself with our general return policy. You can return any item within 30 days of receipt, provided it is unused, in its original packaging, and has all tags attached. If the item has been worn, washed, or altered, it may not be eligible for a return.
Steps to Initiate a Return
Follow the steps below to initiate your return:
- 1. Log into your Beyoung account.
- 2. Navigate to the 'My Orders' section.
- 3. Find the order containing the item(s) you wish to return.
- 4. Click on the 'Return' button next to the item you want to return.
- 5. Fill out the return form with the required information, including the reason for your return.
- 6. Submit the form. You will receive a confirmation email with your return request details.
- 7. Pack the item securely in its original packaging, including all tags and accessories.
- 8. Attach the return shipping label provided in the confirmation email to the package.
- 9. Drop off the package at the designated shipping carrier location.
Return Processing Time
Once we receive your returned item, our team will inspect it and process your return. Please allow 7-10 business days for the return to be processed. You will be notified via email once your return has been completed.
Contact Us for Assistance
If you have any questions or need assistance during the return process, feel free to contact our customer support team. We are here to help you with your return.